Common Questions & Answers About Porcelain Advertising and Our Porcelain & Neon Signs

We keep things simple and honest—just like the signs we make. Below you’ll find answers to common questions about our materials, process, shipping, returns, and what makes our porcelain signs different from the rest. If you don’t see what you’re looking for, reach out—we’re always happy to help.

What makes your porcelain signs different from others on the market?

Our signs are crafted using a 20-step vintage finishing technique that ensures authenticity and unmatched quality. Each piece is handmade to replicate the look and feel of original vintage porcelain signs, setting us apart from cheaper, mass-produced reproductions.

Are your signs original vintage pieces?

No, our signs are high-quality reproductions. We focus on recreating classic designs with the same materials and craftsmanship used in the originals. However, we do not sell them as antiques, and we ask our customers to avoid reselling them as originals.

What materials do you use to make your signs?

We use heavy-gauge steel and baked enamel porcelain coatings, just like the original manufacturing methods. This process ensures durability, vibrant colors, and a timeless appearance.

Can I resell these signs as originals?

Absolutely not. While our signs are incredibly authentic in appearance, they are modern reproductions. Misrepresenting them as originals violates our values and transparency as a company.

Do you offer custom designs?

Yes, we do offer custom designs, and you will have the exclusive rights to your design. Please inquire via email at support@porcelainadvertising.com for more information.

How much is shipping?

Shipping is Free.

How are your signs shipped?

We carefully package each sign to prevent damage during transit. Shipping is handled through trusted carriers, and tracking information is provided once your order ships.

What is your return policy?

Returns are FREE and accepted for any reason within 30 days for either a refund of the purchase price or an exchange if available. We even cover return shipping costs.

How do I clean and maintain my porcelain sign?

Simply wipe your sign with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials to protect the enamel finish.

Do you offer wholesale pricing?

Yes, we are able to offer direct wholesale pricing and dropshipping capabilities. Please contact us via email at support@porcelainadvertising.com for more information.

Feel free to reach out to us via email at support@porcelainadvertising.com or use our Contact Us page for inquiries. We’re here to help!

Our mission is straightforward:
to honor the iconic brands and designs that shaped American roadside culture by creating authentic, high-quality reproductions—made the same way the originals were made.

That means real porcelain enamel, heavy-gauge steel, and hand-blown glass.
Not shortcuts. Not decorative substitutes.

But this goes beyond materials.

What We Stand For

We’re committed to:

• Respecting craftsmanship — upholding the quality, attention to detail, and pride that defined these brands in their original era.

• Protecting legacy — giving enthusiasts and collectors a way to display what they love without settling for flimsy reproductions or paying the steep prices original signs now command.

These signs mattered once because they were built to last. We believe that still matters.

Respect for Intellectual Property

Many of the historic designs we reproduce are believed to be in the public domain or associated with brands that are no longer operating. We take intellectual property seriously and actively work to avoid infringing on active trademarks.

Whenever possible, we pursue official licensing agreements so our work reflects the standards, values, and integrity these brands represent.

We’re a growing company, and reaching the right people takes time. We’re actively making those efforts—through outreach, conversations, and relationship building.

Giving Back in the Meantime

Until those doors fully open, we believe respect should still be demonstrated—not just stated.

That’s why we donate 10% of our profits to foundations and charities connected to the brands, industries, or communities tied to the designs we recreate. It’s our way of honoring the legacy while doing things responsibly.

Why This Matters

This isn’t about nostalgia for nostalgia’s sake.
It’s about preserving craftsmanship, history, and cultural icons the right way.

Some things are worth doing carefully.
Some things are worth doing honestly.
And some things are worth preserving.

Each neon sign is handmade from scratch using hand-blown glass, porcelain enamel, and heavy steel cans—all of which are notoriously frustrating to work with.

We're confident you'll love your sign. Everyone says it's better than expected but please note our neon has taken approximately 10-14 weeks to ship.

We know that’s a wait, but good things take time—and the end result is a premium, authentic piece built to last.

Read our Shipping Policy